Frequently Asked Questions

Browse the content below or use the search box to find an answer.

Visit the list of accepted sensors here.

If a sensor is not listed here it is not currently accepted by the Hummingbird Technologies platform and therefore the data may not be processed. To request a new sensor is added please contact operations@hummingbirdtech.com with the sensor name, model and specifications.

Visit the Guides for Uploading UAV Surveys here.

It is important to remember that there is a different process for uploading from a Mac vs Windows.

No, the Hummingbird Technologies App currently cannot accept orthomosaics. Once the raw data is uploaded it runs through an orthomosaic process. 

Once the data is uploaded it may take 10-15 hours for the models and algorithms to run. This can be longer for exceptionally large data sets. 

If it has taken longer than 15 hours after upload you can contact support@hummingbirdtech.com for assistance. Please quote the upload ID so they can easily locate the upload.

The majority of issues occur in processing and can be manually fixed but the account which uploaded the data will be notified if a re-flight is necessary.

Please contact support@hummingbirdtech.com if you are concerned about a data set.

In the Hummingbird App, use the sidebar to navigate to the field you plan to fly and then click the download button in the KML section of the sidebar.

Visit the Flight Requirements page and choose the product you are flying for. The specific crops are within those pages.

If a product is missing or translation is needed please contact operations@hummingbirdtech.com

Visit the Flight Requirements page and choose the product you are flying for. The specific crops are within those pages.

If your drone settings are not listed here. We recommend all rotary drones use the same overlap settings as listed for DJI drones in the individual Operational Product requirement sheets.

For fixed wing drones contact operations@hummingbirdtech.com.

 

Yes, all images need to be geotagged prior to being uploaded to the platform. It is not possible to add geographic information after uploading. This also includes altitude data.